As a cybersecurity and web technology professional, I hold multiple certifications in network and security, as well as knowledge in privacy regulations and frameworks. In my most recent role as a Digital Services Assistant, I wrote security policies, managed employee access, and improved security posture, resulting in enhanced protection for the company’s assets. I also provided excellent customer service and conducted training for employees and contractors on corporate tech stack and WordPress. In my past experience as a school bus driver, I ensured the safety of students and resolved conflicts with parents through empathy and active listening skills. Additionally, as an entrepreneur of Capitol Web Design LLC, I developed websites and provided concierge-level technical support. My education includes a Cybersecurity Certificate from the University of Michigan and an Associate’s in Business Administration from Davenport University. Looking forward, I am seeking opportunities to further expand my skills and contribute to a dynamic and supportive team.


Certifications: CompTIA Network+, CompTIA Security+, OneTrust Privacy Professional
Frameworks: NIST 800-53, NIST CSF, CIS Top 18 Security Controls
Privacy Regulations: GDPR, CCPA
Cloud: AWS (familiarity with)
Web Technologies: WordPress, DNS Management, Linux Web Servers, HTML/CSS, Cloud Concepts


Digital Services Assistant, Children’s Health Defense  – April 2022 to October 2022

  • Wrote security policies and implemented standard operating procedures to comply with NIST 800-53
  • Managed employee access to Google Workspace and implemented MFA and 1Password to secure system access for 80 employees
  • Improved security posture and reduced risk by researching WordPress vulnerabilities and implementing a consistent patch schedule; performed security assessments on 3rd party plugins
  • Provided excellent customer service to both internal and external support requests via email, Slack and GoogleMeet
  • Conducted remote training for employees and contractors on corporate tech stack and WordPress

School Bus Driver, Crown Point Community Schools  – March 2019 to May 2021

  • Provided instruction to students on bus safety, trained in CPR, and first aid techniques, and performed daily pre-trip inspection and documented any discrepancies
  • Responded to parent concerns with empathy and used active listening skills to help resolve conflicts and miscommunication

School Bus Driver, School City of Hobart  – October 2018 to March 2019

  • Provided instruction to students on bus safety, practiced safe emergency evacuation techniques with students, and observed all traffic laws while adhering to strict timelines for student drop off
  • Responded to parent concerns with empathy and used active listening skills to help resolve conflicts and miscommunication

Entrepreneur, Capitol Web Design, LLC  – February 2003 to December 2015

  • Owned and operated a web development business that designed, built, and maintained websites and web servers for individuals and small businesses
  • Increased clients security posture by practicing principles of least privilege; installed and configured WAF; advised clients on best practices for email security; hardened WordPress installations
  • Troubleshoot any plugin or browser conflicts to ensure optimal website performance across different devices and systems
  • Provided concierge level of support to clients with a response time of less than sixty minutes during normal business hours


Cybersecurity Certificate – University of Michigan
Associates in Business Administration – Davenport University

Continuous Learning:
Practical Malware Analysis and Triage – TCM Security
Active Defense, Offensive Countermeasures, and Cyber Deception – Antisyphon Training
The Definitive GRC Masterclass – Gerald Auger, Ph.D. (Simply Cyber)